Your Path to Effective Organizational Communication
Effective Communication Skills Training Program
Welcome to the Effective Communication Skills Training – a dynamic 1 Day training program designed to empower participants with essential communication skills for fostering healthy workplace relationships and thriving in a business environment. This course focuses on imparting essential communication skills that directly impact customer satisfaction, superiors, peers, media, and overall organizational success.
Overview
This practical workshop focuses on enhancing both verbal and non-verbal communication styles, enabling participants to communicate clearly and impactfully. Whether you're seeking to build rapport with colleagues, customers, or manage communication across teams, this program equips you with the tools for effective business-oriented communication.
Course Objectives
By the end of the workshop, participants will:
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Recognize different communication styles.
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Explain the concept of effective communication in interpersonal and organizational relationships.
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Highlight the importance of effective verbal and non-verbal communication.
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Instill confidence in communicating with various organizational levels and customers.
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Build rapport and improve communication and relationships.
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Understand various communication methods and their suitability.
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Understand the significance of communication in careers and building professional relationships.
Target Group & Industries:
Managers, Executives, Supervisors, Team Leaders, Administrative Officers, and Customer Service Staff from various industries or organizations.